AI News

ChatterBot: Build a Chatbot With Python You can also apply changes to the top_k parameter in combination with top_p. The num_beams parameter is responsible for the number of words to select at each step to find the highest overall probability of the sequence. We also should set the early_stopping parameter to True (default is False) […]

10 Benefits Of Customer Support Automation For instance, the AI can provide real-time responses if the answers are in your FAQs page or knowledge base. Poorly planned customer service automation often leads to poor customer experiences. Before any automated customer service system is up and running, a company sometimes has to invest a lot of […]

How Automated Customer Service Works +Why You Need It Customer service automation is the process of automating customer service interactions to reduce human agent involvement in resolving customer service tickets and customer inquiries. When implemented well, automated customer service allows businesses to help more customers at scale without drastically growing headcount. The speed and cost […]